AI readiness assessment
A short review of where AI can safely save time, with a fixed quote for anything you want to build.
IT consulting & managed IT · Sydney
Smart IT Solutions. Secure Business. Accelerated Growth.
Vector IT Consulting helps Australian businesses modernise technology, strengthen cybersecurity, automate operations, and scale confidently with reliable IT consulting and managed services.
Medical & allied healthPractice IT, security and accreditation
Businesses & organisationsManaged IT, consulting, software, testing
- Sydney-based team
- Healthcare IT specialists
- Tested before it's live
Built around
- RACGP Standards
- ASD Essential Eight
- Privacy Act & NDB scheme
- My Health Record obligations
About Vector IT Consulting
A Sydney IT partner that plans carefully, tests thoroughly and explains clearly.
We provide managed IT, cybersecurity, IT consulting, AI automation, software development and software testing to medical practices, allied health providers and growing businesses. Our founder, Saravanan Mohanasundaram, has more than 20 years of IT experience leading testing and delivery for complex programs across banking, insurance, financial services and data migration. We bring that discipline to businesses of every size.
20+ yearsFounder's IT delivery experience in regulated industries
Free reviewA written summary of your IT, whether or not you work with us
HealthcareSpecialists in medical and allied health practice IT
SydneyBased on Sussex St, supporting clients remotely and on site
Core IT services
Everything your technology needs, from one team.
Day-to-day support and security, plus the consulting, software and testing skills to take on bigger changes.
Managed IT services
Unlimited helpdesk, 24/7 monitoring, patching and onsite help when needed.
Managed ITCybersecurity
Endpoint, email and Microsoft 365 security, with an Essential Eight roadmap.
CybersecurityCloud & Microsoft 365
Microsoft 365 and Azure, cloud migration, hybrid setups and backup.
CloudIT consulting & transformation
Technology strategy, roadmaps, vendor management and project delivery.
IT consultingAI & business automation
AI readiness, workflow and CRM automation, set up safely.
AI automationCustom software & SaaS
Web applications, SaaS platforms, API integrations and modernisation.
SoftwareSoftware testing & QA
Test strategy, SIT, UAT, test automation and data migration validation.
TestingBackup & disaster recovery
Encrypted, tested backups and a written plan for getting back up and running.
BackupIndustries we support
Specialists in healthcare, trusted across industries.
Medical practices
GP clinics, medical centres and specialist rooms: clinical software, backups, security and accreditation evidence.
Medical practice ITAllied health
Physio, psychology, podiatry, OT and NDIS providers on cloud practice software and mobile devices.
Allied health ITProfessional services
Accounting, legal, engineering and consulting firms protecting confidential client work.
Professional servicesFinancial services
Advisers, brokers, lenders and insurers who need strong security and well-tested systems.
Financial servicesSmall & medium business
Offices, retailers, trades and growing teams that want reliable IT without hiring.
Small business ITEnterprise & corporate
Test leadership, data migration assurance and delivery support for large programs.
Enterprise servicesMedical practice IT
Everything a clinic depends on, looked after by one team.
A frozen reception PC means a waiting room backing up. We know how a practice runs, which systems matter most, and who to call when a vendor is the problem.
Clinical software
Support for practice management and clinical systems such as Best Practice and MedicalDirector, including updates, user access, database backups and vendor coordination.
Front desk & consult rooms
Reception and consult room PCs, label and script printers, scanners, card readers and second screens set up the same way in every room.
Secure remote access
Doctors can review results and write notes from home or another site with multi-factor sign-in, without exposing your network.
Backup you can trust
Encrypted nightly backups of your clinical database and documents, with regular test restores so you know recovery works before you need it.
Accreditation evidence
Documented IT controls, asset registers and incident processes that support your RACGP accreditation and Privacy Act obligations.
Multi-site practices
Consistent setup, shared policies and central management across every location in a medical group or allied health network.
AI & business automation
Practical AI that gives your team time back.
We help practices and businesses pick the AI tools that are worth using, set them up safely and connect them to the systems you already have.
Workflow automation
Automate intake forms, approvals, reminders and inbox sorting so information moves without re-keying.
CRM automation
Leads captured, routed and followed up automatically in your CRM, including Zoho One.
AI scribe setup & governance
Choose, configure and roll out an AI scribe, with consent wording, data storage settings and staff guidance in place.
Policy & knowledge assistant
A private assistant trained on your own policies and procedures that staff can ask in plain English.
Intelligent customer engagement
Chat, email and phone assistants that answer common questions and hand over to your team when it matters.
Privacy comes first. We check where each AI tool stores data, prefer Australian hosting, switch off model training on your data, and document every tool so it stands up to a privacy review.
Why choose Vector IT
The care of a specialist, the reach of a full IT team.
Healthcare know-how
We understand clinical systems, clinic hours and the privacy obligations that come with patient data.
Tested before it's live
Changes are planned, tested and scheduled around your hours, so updates don't become outages.
Practical, not salesy
We recommend what you need and explain why, in plain English.
Simple pricing
Managed IT for one fixed monthly fee. Projects scoped and quoted before work starts.
Privacy by default
Personal and patient information is treated with care in every system and tool we touch.
One team to call
From printers to practice software, cloud to custom code, one number covers it.
Our consulting & delivery approach
Onboarding without disrupting your business.
Most managed IT clients are fully onboarded within a month. Changes happen before opening, after close or between sessions.
Free IT review
We walk through your business, systems and risks, then give you a written summary and a fixed monthly price.
Secure the basics
MFA, backups, patching and endpoint protection go in first, because they reduce the most risk.
Standardise and document
Computers, printers, networks and accounts are cleaned up, set up consistently and documented.
Report and improve
You get regular health reports, a technology roadmap and help with compliance evidence.
Technology capabilities
Platforms and standards we work with every day.
Cloud & productivity
- Microsoft 365
- Exchange Online
- Teams & SharePoint
- Entra ID
- Intune
- Microsoft Azure
Practice & business systems
- Best Practice
- MedicalDirector
- Cliniko
- Halaxy
- Power Diary
- Zoho One
Standards & frameworks
- ASD Essential Eight
- RACGP Standards
- Privacy Act & NDB scheme
- My Health Record
- NDIS Practice Standards
We support these platforms and work to these frameworks. Listing them doesn't mean a formal partnership or endorsement.
Client outcomes
What working with us looks like.
These are illustrative examples of typical engagements. They describe how we work, not specific clients.
A GP clinic moving to managed IT
- Free IT review finds untested backups and shared logins
- MFA, verified nightly backups and individual accounts in the first fortnight
- Consult rooms standardised before opening hours
- Monthly report filed for accreditation
A professional firm tightening email security
- MFA and impersonation protection on every mailbox
- Email authentication (SPF, DKIM and DMARC) set up
- Payment verification process agreed with partners
- Staff shown how to spot payment redirection emails
A business replacing a core system
- Test strategy and exit criteria agreed with the vendor
- Integration and acceptance testing run to plan
- Data migration reconciled over two rehearsals
- Go-live decision backed by a readiness report
Questions
Frequently asked questions
What does the free IT consultation include?
A conversation about your business, your current systems and what's worrying you, followed by a review of security, backups and support arrangements. You get a written summary of what we found and what we'd recommend, whether or not you work with us.
Do you support Best Practice and MedicalDirector?
Yes. We look after the computers, servers, networks and backups these systems run on, manage user access and updates, and work directly with the software vendor when an issue sits on their side.
How does your service help with RACGP accreditation?
The RACGP Standards expect practices to manage information security, backups and access. We document the controls we put in place and keep the evidence your surveyor will ask for, such as asset lists, backup test results and incident procedures.
What is the Essential Eight and do we need it?
The Essential Eight is the Australian Signals Directorate's baseline set of cyber controls, including MFA, patching and backups. It is not mandatory for private businesses, but it is the clearest way to reduce ransomware risk and show insurers you take security seriously.
Can you help with projects as well as day-to-day support?
Yes. Alongside managed IT we take on projects such as Microsoft 365 migrations, office moves, custom software, software testing and AI automation. Each project is scoped and quoted before work starts.
Is AI safe to use with patient or client information?
It can be, with the right setup. We check where each tool stores data, how long it keeps it and whether it is used for training, then configure consent, access and retention settings to suit your Privacy Act obligations.
Do you only work with medical practices?
Healthcare is our specialty, but we also support professional services and financial services firms, small and medium businesses and larger organisations across Sydney.
Book a free IT consultation.
Tell us about your business or practice. We'll look at where your IT stands and recommend a sensible next step. You keep the written summary either way.