Cloud practice software support
We look after the devices, browsers, accounts and integrations around cloud systems such as Cliniko, Halaxy and Power Diary, and deal with the vendor when the issue sits on their side.
Allied health IT · Sydney
Reliable IT support for allied health practices.
Physiotherapy, psychology, podiatry, occupational therapy, speech pathology and NDIS providers rely on cloud practice software, telehealth and mobile devices. We look after all the technology around them, so clinicians can focus on clients.
From $75 per screen, per month. Compare plans
What we hear
Common IT problems in allied health
- Practice software is in the cloud, but the laptops, tablets and accounts around it aren't managed.
- Reception and clinicians share logins because setting up accounts properly takes too long.
- Telehealth sessions drop out because of the clinic Wi-Fi or internet connection.
- Clinicians work across several sites and home visits, often on personal phones.
- An audit or a privacy question arrives, and there's no record of how client data is protected.
How we help
Everything your clinic runs on, looked after
Mobile and home-visit devices
Laptops, tablets and phones set up the same way, encrypted, and able to be locked or wiped if lost.
Telehealth, Wi-Fi and internet
Reliable clinic Wi-Fi, separate guest networks and internet links that hold up during video sessions.
Secure accounts and MFA
Individual accounts for every staff member, multi-factor sign-in, and same-day access changes when people join or leave.
Backup of client records
Backups of Microsoft 365, documents and exports from your practice system, with regular test restores.
Privacy and audit evidence
Documented IT controls to support your Privacy Act obligations and, for registered NDIS providers, the information management parts of an audit.
Why Vector
Healthcare IT is our specialty
We support medical and allied health practices across Sydney, remotely and on site.
Simple pricing
Plans priced per screen, per month, with no hourly bills for everyday support.
Clinic-hours friendly
Changes happen before opening, after close or between sessions.
Privacy first
Client information is treated with care in every system and tool we touch.
One number to call
Your team calls one place for every IT question, from printers to practice software.
Questions
Allied health IT FAQs
Do you support Cliniko, Halaxy and other cloud practice systems?
We look after the devices, network, accounts and integrations your practice system depends on, and work with the software vendor's support team when an issue sits on their side.
We're a small clinic. Is managed IT worth it?
Yes. Plans are priced per screen, so a two-room clinic pays for two or three screens, not an enterprise contract.
Can you help with our NDIS audit?
We can document the IT controls we put in place, such as access, backups and security, so you have evidence ready. We're not auditors, so we can't guarantee an audit outcome.
Do you come on site?
Most support is remote, so it's fast. We also visit practices across Sydney for setups, moves and problems that need hands on site.
Related
Often paired with
See where your clinic's IT stands.
Our free practice IT review covers devices, security, backups and Wi-Fi. You keep the written summary either way.